We want people to understand what we do and how it is relevant for their lives. This isn’t easy: We provide resources for many topics and our impact is challenging to summarize. Here are some tips when writing for county pages:

Make it easy to read

  • Read the text out loud. Are there sentences where you need to slow down? Is the sentence long? Try breaking the information up into smaller sentences. Consider removing some information.
  • Write for a general audience. The target audience for county landing pages is the general public. Aim for an eighth-grade reading level. Use terms that are general and understandable for people unfamiliar with OSU Extension. Avoid using program names and internal jargon when possible.
  • Write directly to the reader: Whenever possible use ‘you’. We serve you. Avoid ‘clientele’, ‘customers’, and ‘audience’.
  • More tips: See writing for the web.
  • Helpful tools:
    • Hemingway Editor: Estimates the reading level. Highlights text that is hard to read. Is free. See how to use Hemingway Editor.
    • Jargon tool: A very easy way to see what words are jargon. Rates how well the words are known.

How the design can help

The county page design has places to share different parts of our story:

County landing page

Intro text
Make OSU Extension relevant to the general public. Show why they should care, by helping them understand what we do — and how it affects their lives. Keep it brief.

We recommend including:

  • How we help Oregonians
  • It is affordable to learn with us (often no cost)
  • How they can learn with us (classes, tours, etc.)

We don’t recommend including:

  • Information about how we work: our program names, about trained-volunteers, community partners, etc. This comes later.

Note: The “what we do” section provides some concrete examples of information that can be learned about in this county.

Intro example:

The Benton County Extension Service helps you solve problems, develop life skills and manage your resources.

We share reliable, research-based education. Access is affordable, often offered at no-cost: Talk one-on-one with an expert. Attend a demonstration, tour, short courses, youth development club or activity. Read our publications.

County landing page example, see Hood River.

‘What we do’ page

Intro
We recommend including:

  • More details on how we help Oregonians
  • How we provide our services: through our faculty, staff, trained volunteers and community partners

We don’t recommend including:

  • Our program names.

Note: The “what we do” section provides some concrete examples of information that can be learned about in this county. About section can be a great place to include impact information, this displays further down on the page.

‘What we do‘ intro example:

Extension faculty, staff, and trained volunteers work alongside partners across Deschutes County to provide educational workshops, activities and services tailored to the unique industries, natural resources, and demographics in our communities.

Oregon State University’s land grant mission drives us to conduct research and share research-based education to minimize community risk, improve economic vitality, and promote personal and environmental health.

‘What we do’ page example: Union

Focus area page

Titles
Create concise, easy to understand titles.

  • Is the title is getting too complicated? Perhaps there are too many topics contained within one focus area. Try breaking it into multiple focus areas.
  • Is the title too long? Try removing some of the information or adding it to the description.

Title example:

  • Livestock
  • Food preservation and safety
  • Small Farms
  • Field crops
  • Nutrition and healthy living

Description
Briefly outline the benefits. The description text shows on the “What we do page”.

Example title and description:

Activities for youth: 4-H empowers young people with hands-on learning experiences to help them grow and thrive. By creating a safe and welcoming environment, young people develop the skills needed to make a positive impact on the world around them.

Home garden and landscape: We provide research-based information for backyard gardeners and green industry professionals, including regional specific information.

Working together on county pages

We will be collaborating with each county on developing their county pages. This will include optimizing the use of the website’s design, refining landing pages and creating focus areas.

Website updates

  • Checkout the updates to the statewide 4-H including user-friendly menu and the great way they are using the website’s designs! Nice work!
  • There is a new youth development topic page. It is ready for programs and focus areas to add this topic tag to your content. Educational content for the public can show on this topic page.

We have some wonderful program pages to share with you. These are great examples of how you can lay out your content for program participants, volunteers, and other people who are involved with or interested in your program. Here’s initial feedback we’ve been hearing from all of you about the updated design features:

  • “The sample webpage looks great!  I love the ease of navigation and how well it showcases 4-H.”
  •  “Love the ‘new’ website layout!….Really like the ‘call to action’ addition!”
  • “The overall appearance is very aesthetically pleasing….The design helps with visually de-bulking the content.”
  •  “This looks great! I appreciate that you’ve simplified & condensed the menu.”
  •  “[It] will really help to showcase the work of the volunteers locally, so thank you!”

Master Gardener local programs

  • Polk (western region example)
  • Lincoln (coastal region example)
  • Josephine (southern region example)
  • Umatilla (eastern region example)
  • Wasco (central region example)

Check these out too:

4-H local programs

These pages also turned out well:

More local 4-H examples will be coming soon.

Statewide Program

About the examples

The above examples were created through a partnership between EESC and these groups. A 4-H and Master Gardener local program was selected from each region. They were selected because they had a lot of wonderful content added to their pages, which gave us a great starting point.

Tips and recommendations for program pages

Think about how your current content will best fit into this style.

  • Do you need to craft a more concise program description?
  • You can use nested subpages to make the menu not so long and help users find the content they are looking for. Do you need to create nested subpages so the side menu is shorter?

Training materials

Getting help and sharing feedback

We can walk you through how to create this look when you’re ready. Send us questions, training requests or your feedback on the designs!

Thank you

A shout out to Alisha Atha, Holly Burton, Rose Clarke, Shevon Hatcher, Renée Johnson, Samara Rufener, Sara Runkel and Michelle Sager for partnering with us to create the examples programs listed above. We greatly appreciate the content you added to the website before we got started—and your feedback and suggestions along the way! Thank you!


Website updates

  • Your profile pages on the OSU Extension website will automatically display some Digital Measures information. This includes the awards and presentations you’ve added to Digital Measures. To turn off the display of one or all of your publications and awards on your Extension profile, log into Digital Measures and go to the Activity menu. Click on Awards and Honors and/or Publications and Intellectual Contributions, and change the sharing option to “no”. This updates every 12 hours.
  • EESC added a food safety and preservation hotline “call to action” to the OSU Extension homepage; let us know if you want the topic page announcement tagged to show on your county page.

Now that the new county designs have launched, it’s time to focus on filling out content for your county’s focus areas. Here are some tips to get you started. Also, if you’re in Eastern Oregon, the web team is coming your way for a training this week (see more at the end of this blog post).

1. Review some examples

  • View a mockup of a local focus area at the end of this post. Includes annotations.
  • Review examples of county pages using the redesign and new focus areas: Tillamook county and Washington county. From the county page, click “What we do” in the county’s navigation. Items under “Highlights” are focus areas. We appreciate these county’s help with testing their current content in the new designs!

2. Choose user-friendly titles

When writing a title for your focus area, we recommend:

  • User-friendly titles: Use terms that are general and understandable for people unfamiliar with OSU Extension. Avoid using program names and internal jargon when possible.
  • Encouraging action: Show people how they can become involved (e.g., use “Preserve food at home” instead of “Food preservation”).
  • Concise titles: If a desired focus area is too big to use a simple phrase because it includes too many topics, it should probably be broken into multiple focus areas.

Here are some examples:

  • Activities for youth
  • Caring for your forestland
  • Grow your gardening skills
  • Start or grow your small farm
  • Preserve food at home

Please contact us if you have any questions or would like some help identifying focus area titles or how to organize content to fit within focus areas.

3. Select which types of local focus area

There are three options for focus areas:

  • 1) Display a custom page: this includes a place to add information about the local context, related resources, contact info, etc. See mockup at end of this blog post for an example.

Or, link to existing content:

  • 2) Link to a local program (for 4-H or MG): Links will take visitors directly to the landing page for that local program (i.e. Benton County 4-H).
  • 3) Link to an existing focus area in another county: if you would like to display a focus area that has been added by a different county (e.g. for a regional focus area), select it here. Links will take user directly to that focus area.

Select which desired option under “How to display” when creating a local focus area.

4. Create or edit a focus area

Read last week’s blog post for training materials to get started on creating or editing your focus areas.

The following focus areas have been or will been created for you:

  • Any content that is currently within county sub-pages. We’ll transition this content to focus areas for you.
  • 4-H and Master Gardener: These have been added. They link directly to county program pages (e.g., Gilliam County 4-H)
  • Gardening: A template for gardening is being developed.

You can change the order of focus areas on the ‘What we do’ page and select which three to include on the county landing page.

New locations for content in new design

County programs & local focus areas
Three focus areas are set to display on the county landing pages. The ‘What we do’ page also includes:

  • All focus areas: listed under the  ‘Highlighted’ heading.
  • Programs offered: Include all programs on the OSU Extension site that have been tagged with your county. See what is a program on the OSU Extension website.

Links to the ‘What we do’ page are in your county’s navigation. Links to 4-H and Master Gardener can now be found with focus areas.

Social media & newsletters
When the content is for:

  • The county as a whole (e.g., county newsletter): These go in the orange quick link bar on the county landing page.
  • A particular topic or program (e.g., Eastern Oregon Gardening Newsletter): These go in the orange quick link bar on the relevant local focus areas. County Master Gardener and 4-H social media are already part of local program pages, but can also be added to relevant focus areas.

We recommend using announcements to promote new newsletter issues.

County subpages
Content that is currently in county subpages will be transitioned to local focus areas by EESC. If we aren’t sure how to make the content fit, we’ll work with you to find a solution.

Eastern Oregon website trainings this week

You are invited to attend in-person trainings in Eastern Oregon this week:

  • Malheur County office on Wed., April 24: 10am-noon, lunch break, then continues 1-3pm. If anyone wants more personal, hands on instruction, contact Bobbi Howell.
  • Union County office on Thurs., April 25: 10am-noon, lunch break, then continues 1-3pm. If anyone wants more personal, hands on instruction, contact Sherry Nantz.

The trainings will focus on using the new county page designs. Please bring your questions and a laptop if possible, so we can work with you on your county pages. For questions about the location or accommodation, please contact Bobbi Howell (Malheur County) or Sherry Nantz (Union County). For questions related to the training, contact Bryan Mayjor or Victor Villegas.

Getting help

  • Attend our office hours starting April 26th on Tuesdays and Fridays. Visit by WebEx, in person or by phone.
  • As always, you are welcome to contact us if you have a question or suggestion.

Mockups & a shout out

A shout out to Carrie Berger and the forestry team for the awesome content they developed for county subpages! This content provided an inspiration and starting place for the focus area mockups below.

Focus area mockup with annotations.
Click mockup to view larger version.

Focus area mockup.
Click mockup to view larger version.

The updated designs provide a way to share and highlight what OSU Extension does within our counties and helps to:

  • Provide a landing spot for local relationships: These pages provide a place where people can find what is offered in their county and learn the local context of programs and other county offerings.
  • Provide guidance for finding resources: These pages provide ways to help users visiting county pages find educational resources on the OSU Extension website.
  • Decrease duplicate content entry: When one faculty member works in multiple counties, focus areas provide a way for them to enter county or region specific information about a topic or program. This info can then be shared on other relevant counties.
  • Prioritize local content: Local events and announcements will be given priority. They will display before and display separate from other tagged events (e.g., other events you might be interested in).

What is coming this week

  • County landing pages: We updated the county designs based on your feedback and posted the new county designs.
  • Local focus area content: County offices can highlight what you do in your county and share the local context. See below for an example.
  • What we do page: This page displays a list of local focus areas and programs offered in this county.
  • County events: There will be a new events page to display all county related events. And ways to highlight a few upcoming events on county landing page and on focus areas.

Please keep in mind design modifications will remain an iterative process. Expect the look and feel to evolve, the functionality to be fine-tuned.

Shout outs

Thank you to Amy Schmid, Jenifer Halter and Laurie Gibson for working with us last week to help us test out county content in the new county designs.

How to prepare

  • Review new county designs and think about any content you need to create.
  • Find or take a photo of your county office to help people find your building. This will display with the county contact info.
  • See training options below.
  • County group coordinators, keep an eye out for an email from us this week when the changes and new features are live and ready for you to use.

Training

  • Watch video on how to create local focus areas.

Visit our new user guide to learn:

Getting help and providing feedback

  • Contact us to schedule one-on-one help sessions
  • Attend office hours. Our team will be available for weekly office hours after the new county designs launch.
  • As always, you are welcome to contact us if you have a question or suggestion.

Thank you

Thank you for sharing your feedback and challenges related to the county pages and the site as a whole. Please continue to share any feedback on how these changes are working for your counties and teams.

Examples of new county page designs

Example county landing page

Example focus area

UPDATE: Designs were updated April 10, 2019 based on your feedback. Thanks for your input!

We gave a sneak-peak of the new county landing page design at the Extension Annual Conference during Tuesday morning’s “Ask the Experts About the New Extension Website” session. See design below.

In January on your county’s landing page (homepage), you will be able to add a large hero image, background photos or shading, and calls to action. You can add a ‘quick links bar’ featuring four links to social media, events, newsletters, etc. Also highlight priority county/local programs, activities and resources.

Below is an example of Yamhill County that shows different design features you can apply. Think about how your current content will best fit into this style and where you need to write some text or find some photos.

Full details on how to create this look will be provided when design elements are ready on the live website. Please send us questions or what you think about the new designs!

Thank you

Thank you for sharing your feedback at the Extension Annual Conference. And thank you for your continued hard work to create and add content to the website.  We know this process isn’t always easy or straight forward. Together, we are making good progress! The website is growing as a place where Oregonians can come and easily find the amazing content you create and provide. We appreciate your hard work in making this site awesome!

Design with annotations

This is the design for large screens (desktop). Note: The wider you make your browser, the larger you will see the design. View full-sized annotated design.

Design without annotations

View full-sized design.

Check out the updated timeline and milestones for the Extension web upgrade project. This will give you a high-level overview of what’s happening with the project–and when.

Project work continues at full throttle, but much of what’s happened to date has been behind-the-scenes planning, research, and early development. We’ve been working on things like server configuration. Super exciting, right? Probably not so much for you. So we didn’t blog about all those details.

Now, the development work and content strategy planning will shift and start to be a little more concrete and visual. In the coming months, we’ll keep sharing status updates via this project blog.

How does this project and timeline affect my site?
Not sure what this means for your site? Review the FAQs.
We will continue to consult with individual site managers, as needed.

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

Are you wondering what’s happening with the OSU Extension web upgrade project? Hang in there — we are recalibrating — and will have more news soon, including updated milestones and timeline.

Worth waiting for
There is some cool stuff coming down the pipeline that will make this project better in the long run, including:

  • New OSU brand
  • New Extension sub-brand (expected early fall)
  • New OSU and/or Drupal calendar–a priority feature for the project (expected summer)
  • Drupal 8.4–includes web development features essential to this project (expected summer)

We’re hiring
An important part of completing this project is filling a key vacancy on EESC’s web and content strategy team. Here’s the job posting for the web developer position. Please share!

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

Project timeline
In consultation with Extension administration, we have adjusted the timeline for Phase 1 milestones from late January to late March 2017. Project work continues at full throttle, to enable delivery of an excellent new user-focused, data-informed web presence and initial content strategy, as planned.

Not sure what this means for your site? Review the FAQs.

Content audit
We audited content on the main OSU Extension website — and identified and prioritized content for Phase 1 based on the project’s guiding criteria.

People/locations directory
We’ve made good progress toward priority features for the people/locations directory. Thanks to Denise Ashley for partnering with us on the current data while we develop the new directory. As usual, please send any updates for the Find Us faculty and staff directory to Denise.

What’s next
– Continue development work on priority features, including the people/locations directory.
– Continue development of initial user-friendly tags/categories.
– Design initial wireframes for page layouts. We will share examples and mockups in the coming weeks.

Questions?
Please contact the project team. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.

The project team continues to make good progress on several Phase 1 milestones in the OSU Extension web upgrade project.

Identify/confirm contacts
Site managers and decision makers have been identified for each site. We appreciate your help!

Features & functions
In our last post, you learned we identified and prioritized features for development during Phase 1.  We have started development on selected features, starting with the people/locations directory.

Content strategy
On the “Learn with us” page on the project blog, we’ve added additional resources we’ve found useful in exploring, understanding, and applying content strategy. We invite you to learn alongside the project team. Check these out, and let us know your thoughts!

What’s next

  • Continue to develop Phase 1 features.
  • Continue to identify initial user-friendly tags/categories.
  • Continue to audit and prioritize content for main OSU Extension site, Phase 1.

Learn more
Visit the OSU Extension web upgrade project blog for more project details. Please contact the project team with any questions. Your feedback will help us improve our communication plan and the project blog, especially the FAQs.