If you are new to working on the Extension website, or need a refresher, then here are some getting started tips and answers to frequently asked questions. Hopefully, it will help avoid common missteps when still learning the new website structure.

1. How you add content to the website is less based on where you are located and more on your role. In the previous website, you entered things on your county site. Now you enter information together with your group (see Who is going to enter all this content?).
2. Every group can add an event or newsletter. Whoever creates the newsletter, must continue to be the group that uploads subsequent issues (which show up automatically on the newsletter page).
3. EESC uploads any catalog publications to the site so your group doesn’t have to. If a catalog is not on the site, then it’s probably been pulled to be updated.
4. You can see who uploaded a certain piece of content and in what group by going to All Content Overview. There is also a link to this on the My Groups menu page when logged in, just in case you forget.
5. Any member of a group can make a change to the group’s content, but contact the author, if reachable, about changes. If you see something that should be unpublished until it can be further reviewed, contact EESC.
6. When mentioning an Extension faculty or staff person on a webpage, just hyperlink their name to their profile page. This way if their contact information ever changes it only has to be updated there and not all around the site. Adding someone as an author to an article (step 3 of edit screen) creates this link too.
7. If the content relates to more than one topic, then it can be tagged with all topics to display many places. This way people can find information in the topic they are searching on, but be careful about not over-tagging (it needs to be relevant).
8. Content Teams can get confused about an Article vs. Educational Document so a good table that helps you to see the difference is in the content team guide “Deciding the Type of Content”. Also see File Management and Getting Content Organized on the Website.
9. Program Groups have the useful function of tagging a program resource with a category. Then, it appears automatically with a title and description on a page with the same category selected in its Program Resource List (which you can see in the page’s edit screen). This way you don’t need to hyperlink to the program resource.
10. Office Groups subpages, which are the side menus on county office pages, are meant to describe the physical location and facilities and serve as a landing spot for local relationships (i.e. a place to direct people on the website to find staff, events, or newsletters). They can also be pointers (e.g. orange button links) in this transition period for people to know where to find things, especially as educational content is now on topic pages instead.

See the FAQs and the Training page of this blog to learn more specific answers or to questions that may come up for you farther down the road. And of course, always feel free to email our web support team.