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VCIG: Visual Communication Space Race  January 5th, 2010

Recently the Polycom User Group voted to change not only its name but its purpose and direction. This is a GOOD thing. This will provide a more complete inclusive, open forum for the development of visual communications throughout the World. Beyond that it will enable voices seldom if never before heard from in a way that will hopefully foster a greater synergy between all peoples of this planet.

VCIG Announcement & My Comments (LinkedIn)

Email Me Back…  July 27th, 2009

Ever get an email with nothing more than “Emailing me back when you get this.” No of course not and there is a reason – it just wouldn’t make any sense. Yet many times a day people call and leave a message which says “Call me back when you get this.”

Make your time worth something:

1) Either leave the details and what you need from that person, if anything, or;

2) Leave enough information about what you want to talk about so that they can prepare for the conversation.

Communication “IS” What We Do  July 22nd, 2009

Whether we admit it or not, we are always communicating, be it verbal, silent, evasive or poorly. It is the most important thing we do in the process of getting things done, or not done.

Even when we choose not to communicate, we have made a choice to communicate. Sometimes not communicating is to express agreement or more precisely the lack of opposition. Sometimes not communicating is to express dissension, either for the idea, proposal, action or a person or group.

Not communicating to express dissension is passive aggressive and not conducive to a healthy collaborative environment.


Am I communicating what I want to communicate, which is a reflection of who I am as a person,  if I could be openly honest with those I am communicating, and if not – Why?


That depends on YOU and who you are as a person. As long as you are consistent, then you are being authentic. For example, if by not communicating you are ALWAYS saying that you either agree, have no opinion or are not opposed to the decision or direction, then people can count on your non-communication to be clear. If you use non-communication at times for ANY other reason, then you are not being clear and thus your non-communication is confusing and cannot, therefore, be trusted – which means that YOU cannot be trusted.


If you need time to consider something, let it be known so that your non-communication is not confused with what you ALWAYS want it to mean.

“I understand what you are saying  AND I need some time to consider your thought (idea, proposal, action, etc..), may I get back to you by ____?”


It is very important to close the loop whenever you expose the slightest contradiction in your communication – if for no other reason than to maintain clarity of meaning to your communication. If you expose such a contradiction, set a time limit and then follow through if only to reaffirm that you either agree, have no opinion or do not oppose the decision or direction.

The Power of “AND”  July 22nd, 2009

The true power of Possibility is in replacing the word BUT with the word AND.


BUT: I want to do X, BUT I don’t have Y.
AND: I want to do X, AND I don’t have Y.

The use of the word BUT negates the previous state/statement. The use of the word AND acknowledges that both states/statements are true. The key difference is that the word AND creates an opportunity for Possibility, whereas the word BUT prevents even the possibility of creating an opportunity for Possibility to exist.

5 Systemic Whys  July 22nd, 2009

To get to the root of a personal performance issue, ask yourself “5 Systemic Whys”.


I feel stuck in my situation.

WHY: Because nothing is going my way.
WHY: Because my desire is to do/have/be ____.
WHY: Because that would allow me to be/live authentic/ly.
WHY: Because I believe _____.
WHY: Because…

If you cannot get to the root cause within 5-Whys, then either:

a)  you are not stating your situation (current state of being) correctly or;
b) you are not being honest in your answers or;
c) both A and B.

The fewer “whys” in your logic, the closer to the truth you are and/or the closer to an authentic life you are living.