{"id":259,"date":"2014-04-08T12:11:07","date_gmt":"2014-04-08T19:11:07","guid":{"rendered":"http:\/\/blogs.oregonstate.edu\/studentsuccess\/?page_id=259"},"modified":"2016-09-23T16:35:02","modified_gmt":"2016-09-23T23:35:02","slug":"faqs","status":"publish","type":"page","link":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/faqs\/","title":{"rendered":"Ecampus Student FAQs &amp; Resources"},"content":{"rendered":"<p><strong><i>Q: I\u2019m having a really hard time managing my work, family and school responsibilities. I also am having a really challenging time studying for my tests. <\/i><\/strong><\/p>\n<p><b>In addition to advisors\u2026<\/b><\/p>\n<p><b><\/b><span style=\"text-decoration: underline\">Ecampus Success Counseling<\/span><\/p>\n<p><i>Success Counselors work in partnership with students to improve academic skills, to identify support resources, and to address obstacles to academic success at OSU. Success counseling is individualized, strengths-based, and holistic. <b>Common issues <\/b>discussed during success appointments include:<\/i><b> <\/b><i>time management, procrastination, prioritization, work-life balance, stress management, goal-setting, motivation, and identifying and utilizing support resources. Feel free to email us at\u00a0<a href=\"mailto:ecampus.success@oregonstate.edu\" target=\"_blank\">ecampus.success@oregonstate.edu<\/a>\u00a0or schedule an\u00a0<\/i><a href=\"http:\/\/ecampus.oregonstate.edu\/contact\/form\/student-counseling.htm\">Ecampus Success Counseling Appointment.<\/a><a href=\"mailto:ecampus.success@oregonstate.edu\" target=\"_blank\">\u00a0<\/a><\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><strong>\u00a0<i>Q: I don\u2019t know how to write an academic paper.<\/i><\/strong><\/p>\n<p><span style=\"text-decoration: underline\">Ecampus Librarian &#8211;\u00a0<\/span>Our Ecampus Librarian, Stefanie Buck, can help students with questions regarding Library resources, research, access or any other general questions. <a href=\"http:\/\/guides.library.oregonstate.edu\/Ecampus_Library_Webinars\">Ecampus Library Webinars<\/a>\u00a0are also offered to assist students in utilizing all that the library has to offer.<\/p>\n<p><em id=\"__mceDel\"><em id=\"__mceDel\">Stefanie Buck,\u00a0<a href=\"Stefanie.Buck@oregonstate.edu\">Stefanie.Buck@oregonstate.edu<\/a><\/em><\/em><\/p>\n<p><span style=\"text-decoration: underline\">Writing Center <\/span>\u2013 <a href=\"http:\/\/writingcenter.oregonstate.edu\/online_writing_lab\" target=\"_blank\">Online Writing Lab<\/a> (limited availability);\u00a0<a href=\"http:\/\/writingcenter.oregonstate.edu\/writing-center-descrip\" target=\"_blank\">writingcenter.oregonstate.edu<\/a><\/p>\n<p><span style=\"text-decoration: underline\">Other Resources <\/span><b>\u2013 <\/b><a href=\"http:\/\/success.oregonstate.edu\/learning-corner\/whats-web\">\u201cWhat&#8217;s on the Web\u201d<\/a><b> <\/b>through OSU Learning Corner has links to many great free writing resources online.<\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><strong><i>Q: I could really use an academic planner or worksheet to help me manage my time but I don\u2019t have the money to buy one. <\/i><\/strong><\/p>\n<p><a href=\"http:\/\/success.oregonstate.edu\/learning-corner\" target=\"_blank\"><span style=\"text-decoration: underline\">OSU Learning Corner <\/span><\/a>\u2013 many free tools and worksheets<\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><strong><em>Q: I am having trouble getting in touch with my online instructor. Since I can\u2019t just stop by their office, who should I contact for help?<\/em><\/strong><\/p>\n<p>Course concerns, questions \u2013 Joan Oakes and Gina Rogers are the specialists at Ecampus Student Services.\u00a0 They assist with a wide range of issues; do not hesitate to contact them if you have any questions. <strong>Our hours of operation are Monday-Friday from 8 a.m. to 4 p.m. (PST). <\/strong><strong>\u00a0<\/strong>541-737-4166,\u00a0 <a href=\"mailto:ecampus.ess@oregonstate.edu\">ecampus.ess@oregonstate.edu<\/a><\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><strong><i>Q: Are there any tutoring opportunities available to me as an OSU Ecampus student? <\/i><\/strong><\/p>\n<p><span style=\"text-decoration: underline\">Online Tutoring<\/span><b> <\/b>\u2013 OSU Ecampus students have access to free tutoring online through NetTutor.<b><\/b><\/p>\n<p><i>OSU Extended Campus students can follow these steps to access their free online tutoring:<\/i><b><\/b><\/p>\n<p>1)\u00a0\u00a0\u00a0\u00a0 Enable pop-ups in your browser<\/p>\n<p>2)\u00a0\u00a0\u00a0\u00a0 You will first log into Canvas\u00a0and select your course<\/p>\n<p>3)\u00a0\u00a0\u00a0\u00a0 In the side navigation, select &#8220;Tools&#8221;<\/p>\n<p>4)\u00a0\u00a0\u00a0\u00a0 Select NetTutor<\/p>\n<p>NOTE: If you are an instructor and the Communication section for your course is disabled, you will find the NetTutor icon in the &#8220;Tools&#8221; section.<\/p>\n<p><i>\u00a0\u00a0_______________________________________________________________________________________________________________<\/i><\/p>\n<p><strong><i>Q: I\u2019m going through a really stressful time and think that I really need to talk to a mental health professional. <\/i><\/strong><\/p>\n<p>Ecampus students do not have access to CAPS and should access a provider in their local area.<\/p>\n<p>OSU Counseling and Psychological Services (CAPS) is available to consult with faculty, staff, and administrators who are concerned about another person\u2019s urgent mental health concerns. Call 541-737-2131 if you have an immediate need to speak with a mental health professional.<\/p>\n<p><i>\u00a0\u00a0_______________________________________________________________________________________________________________<\/i><\/p>\n<p><strong><i>Q: I\u2019m having trouble with my computer. Who should I contact? <\/i><\/strong><\/p>\n<p><span style=\"text-decoration: underline\">Computer Help Desk<\/span>\u00a0&#8211; Provides both phone and email support for technical issues relating to your operating system, software, etc. They can be reached at 541-737-3474 or by <a href=\"http:\/\/is.oregonstate.edu\/client-services\/och\/contact-get-help-osu-computer-helpdesk\" target=\"_blank\">email<\/a>.<\/p>\n<p>Canvas &#8211; There are a variety of options for assistance in with Canvas. You can click the <em>Help<\/em>\u00a0link in the upper right hand corner in any course site. You can find helpful answers in the <a href=\"https:\/\/guides.instructure.com\/m\/4212\" target=\"_blank\"><em>Canvas Student Guide<\/em><\/a>. There is also 24\/7 support by calling\u00a01-844-329-3084.<br \/>\n_______________________________________________________________________________________________________________<\/p>\n<p><em><strong>Q: I\u2019m not quite certain what I want to do in the future with my major. What career options are out there? How do I make 100% sure that this is what I want to do for the rest of my life?<\/strong><\/em><\/p>\n<p><b>Kyle Whitehouse<\/b>\u00a0\u2013 Ecampus Career Counselor<\/p>\n<p><a href=\"mailto:Kyle.Whitehouse@oregonstate.edu\" target=\"_blank\">Kyle.Whitehouse@oregonstate.edu<br \/>\n<\/a>541-737-5420<\/p>\n<p><i>OSU devotes an experienced career counselor, <\/i><a href=\"http:\/\/ecampus.oregonstate.edu\/staff\/bio\/whitehousek.htm\" target=\"_blank\"><i>Kyle Whitehouse<\/i><\/a><i>, to work specifically with Ecampus students as they explore their unique interests, values, personalities and skills; navigate career decision-making opportunities and examine their career goals; and prepare for conducting an effective internship or job search.\u00a0 Kyle helps Ecampus students access career resources at OSU or in their own community. Student can <\/i><a href=\"http:\/\/oregonstate.edu\/career\/career-counseling\"><i>Schedule an appointment<\/i><\/a><i> through Beaverjobnet online to meet with Kyle by phone or video conference. Career resources are also available to students on the <\/i><a href=\"http:\/\/ecampus.oregonstate.edu\/services\/student-services\/career_services.htm\"><i>Ecampus Career Services<\/i><\/a> website.<\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><em><strong>Q: Are there other courses that may help if I want to work on my academic skills or prepare for a graduate program?<\/strong><\/em><\/p>\n<p><i>Talk to your<\/i><b><i> academic advisor<\/i><\/b><i>\u00a0to see if one of the following courses would fit into your degree plan:<\/i><\/p>\n<p><a href=\"http:\/\/catalog.oregonstate.edu\/CourseDetail.aspx?subjectcode=ALS&amp;coursenumber=108\">ALS 108<\/a> \u2013 Online Learning Success<\/p>\n<p><a href=\"http:\/\/catalog.oregonstate.edu\/CourseDetail.aspx?subjectcode=ALS&amp;coursenumber=114\">ALS 114<\/a> \u2013 Career Decision Making<\/p>\n<p><a href=\"http:\/\/catalog.oregonstate.edu\/CourseDetail.aspx?subjectcode=GRAD&amp;coursenumber=420\">GRAD 420<\/a> \u2013 Graduate School Preparation<\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><em><strong>Q: Are there ways to get more involved as an Ecampus student?<\/strong><\/em><\/p>\n<p><a href=\"http:\/\/blogs.oregonstate.edu\/studentsuccess\/\">Ecampus Success Blog<\/a><\/p>\n<p><a href=\"https:\/\/www.facebook.com\/osuecampus\">Ecampus on Facebook<\/a><\/p>\n<p><a href=\"http:\/\/ecampus.oregonstate.edu\/services\/student-services\/alpha-sigma-lambda.htm\">Alpha Sigma Lambda \u2013 Honor Society for Nontraditional Students<\/a><\/p>\n<p>_______________________________________________________________________________________________________________<\/p>\n<p><em><strong>Q: I have another question that I don&#8217;t see on this list. How can I suggest adding another FAQ?<\/strong><\/em><\/p>\n<p>Please complete the form below with your contact information and suggested question. We are looking to grow this list to be as helpful as possible, so we appreciate your submission!<\/p>\n<p>[contact-form][contact-field label=&#8217;Name&#8217; type=&#8217;name&#8217; required=&#8217;1&#8217;\/][contact-field label=&#8217;Email&#8217; type=&#8217;email&#8217; required=&#8217;1&#8217;\/][contact-field label=&#8217;Suggested FAQ&#8217; type=&#8217;textarea&#8217; required=&#8217;1&#8217;\/][\/contact-form]<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Q: I\u2019m having a really hard time managing my work, family and school responsibilities. I also am having a really challenging time studying for my tests. In addition to advisors\u2026 Ecampus Success Counseling Success Counselors work in partnership with students to improve academic skills, to identify support resources, and to address obstacles to academic success&hellip; <a href=\"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/faqs\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":3143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/pages\/259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/users\/3143"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/comments?post=259"}],"version-history":[{"count":32,"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/pages\/259\/revisions"}],"predecessor-version":[{"id":590,"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/pages\/259\/revisions\/590"}],"wp:attachment":[{"href":"https:\/\/dev.blogs.oregonstate.edu\/studentsuccess\/wp-json\/wp\/v2\/media?parent=259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}