Dell’s Security team was recently alerted to a phishing scam that is targeting our Higher Education customers, and we want to make you aware so you can better protect yourself and your company’s information. This scam uses free email services (Gmail.com, Yahoo.com, GMX.com, etc.) to impersonate Dell team members and asks that customers change where they route monthly payments for their Dell account. If the customer follows through with the request, all payments that were intended to go to Dell are actually routed to the criminal’s bank account.

While the body of the message might be signed with the information of a legitimate Dell team member, the email account that it is sent from is not a Dell.com address.

I wanted to make you aware of this threat and remind you that Dell will never contact you outside of a corporate Dell.com email address. We are not aware of any breach of our systems and are actively investigating this phishing activity. If you receive one of these emails, have questions, or if you have already been victimized, please contact our security team immediately at: Security_USA@Dell.com.

While we can’t completely stop these types of attacks, we can certainly work together to make sure we don’t become a victim of them.

Regards,

Dell Security Team