Plant Clinic Procedures for Master Gardeners

Master Gardeners provide research-based recommendations for the home gardeners, community gardeners and others who grow for fun, relaxation or other non-commercial reasons.

Plant Clinic Procedures:

In most counties, Master Gardeners staff Plant Clinic phone lines and desks at county Extension offices.  Many counties also offer Plant Clinics in their communities, (i.e. at farmers’ markets, fairs or garden retail outlets).  Plant Clinics are a valuable service to the community, where Oregonians can ask questions about their home or community garden.  Those who utilize the services of a Master Gardener Plant Clinic are often referred to as our ‘clients’.  To ensure high quality answers to questions received at Master Gardener Plant Clinics, it is important that volunteers are trained to recognize and utilize appropriate resources and to consult with OSU Extension faculty and/or expert Master Gardeners, as needed.

Appropriate resources include the Pacific Northwest Weed, Insect and Disease Management Handbooks; peer-reviewed journal articles, OSU Extension publications, brochures and hand-outs; eXtension and/or university Extension websites; online materials produces by eXtension and/or university Extension Services; and other resources that contain validated, research-based content.  In addition, to utilizing county Extension faculty and expert Master Gardeners, on campus resources (e.g. OSU Plant Clinic; OSU Herbarium, Oregon State Arthropod Collection), Extension specialists, and other OSU faculty should be consulted when needed.

Master Gardener volunteers should utilize these resources to provide research-based information to those seeking information or advice on home and/or community gardening.  Master Gardener volunteers are not permitted to answer questions for commercial growers, or questions related to commercial production.

Master Gardener Plant Clinics accept plant (live, dead or preserved), arthropod (dead or preserved) and soil specimens for assessment.  Safety of the volunteers is paramount.  For this reason, the Master Gardener Plant Clinics will not accept swabs, tissues, hair or other specimens of human or animal origin; articles of clothing, bedding or towels; personal hygiene items such as toothbrushes, hairbrushes or any other items that may be contaminated with human or animal pathogens, parasites or secretions.  Clients with questions about possible human or animal health need to direct those inquiries to the appropriate public health or veterinary experts in the community.

A check list of the of what Master Gardeners can and can not do in plant clinic can be found below.

Guidance for Master Gardener Plant clinics, taken from page 18 of ‘An Introduction to Being a Master Gardener Volunteer’, EM8749 with OSU Extension.

Occasionally, a client may submit a sample to or seek advice from the Master Gardener Plant Clinic that could have implications for human health.  Examples include:  bed bugs, spiders, suspected arthropod-caused skin lesions, pesticide poisoning, poisonous plants, etc.  If this is the case, it is important to remember that Master Gardener volunteers are not permitted to offer medical evaluations, diagnoses or advice on treatment.  Instead, the client should be referred to a trained professional for these services.  Master Gardener volunteers are permitted to utilize appropriate resources to identify a plant or arthropod sample (e.g. bed bugs, poison ivy) – but not lesions, rashes or other symptoms that may have been caused by a plant or an arthropod (e.g. the bite marks or rash that could be caused by bed bugs or poison ivy).  OSU Extension faculty staff and volunteers should refer all clients seeking advice on managing any potential life/safety situations to medical or other trained professionals.

Often, the samples that are submitted to Plant Clinic make it difficult to confidently arrive at an accurate identification.  For example, the client may submit only a small portion plant foliage, or may submit a crushed arthropod sample between two pieces of tape.  If this is the case, and especially for those cases where the identity of the plant or arthropod could have implications to human health (i.e. a doctor would treat a patient who ingested a non-poisonous plant different than they would a patient who ingested a poisonous plant), it is important to use appropriate language when communicating findings to a client.  An example of appropriate language is:  “Based upon the information provided to OSU Extension and from the research conducted, it appears that this plant is a XXXXXX plant, which is listed as not poisonous.”

Master Gardener volunteers working in the Plant Clinic should be provided with continuing education and support, to ensure that they are current on information, understand appropriate resource use, recognize when they should seek additional help or support, and know that it is more important to accurately say ‘we can’t answer that question’ (for whatever reason – not enough plant material, sample to crushed to identify, no research based resources on the topic) than to provide an incorrect answer.


OSU policy for Master Gardener recommendations to clients:

  • Use appropriate research-based resources when providing recommendations.  Examples of research-based resources include the PNW Handbooks, OSU Extension Publications, other Extension publications, peer-reviewed journal articles.
  • MGs are not allowed to suggest homemade pesticides to clients. In addition to poor efficacy and potential plant injury, many homemade pesticides violate federal law. There are two laws that address this issue, the Federal Insecticide, Fungicide and Rodenticide Act (FIFRA) and the Federal Food, Drug and Cosmetic Act (FFDCA) Section 408. More information on this issue can be found here:
  • Master Gardeners are objective in their recommendations, and thus inform the client of all research-supported options:  Cultural, biological, and chemical (synthetic and organic).  Even if you do not use synthetic chemicals in your own garden, you should not exclude this option – so long as it is research-based – when making recommendations to the client.
  • Refer commercial clients to an appropriate extension agent


OSU Extension Master Gardener Program Stance on Select Gardening Topics:

As research on sustainable gardening practices continues to grow, we are learning more and more about those practices that methodologies that are backed by objective research.  Below you will find links to topics that have been reviewed by OSU faculty against the current published literature on the topic, and our current stance on what constitutes a research-based recommendation for that topic.

  • Compost Tea Policy: Research suggests that compost teas are equivalent to composts and inorganic fertilizers, as a source of plant nutrients and in their effect on plant growth. However, we are not able to make a clear recommendation on the use of compost teas as a disease suppressant.
  • Marijuana Policy:  Oregon State University and the Oregon State University Extension Master Gardener program are recipients of federal funding.  Oregon State University and the Oregon State University Extension Master Gardener program are also governed by the federal Controlled Substances Act, the Drug-Free Workplace Act and the Drug Free Schools and Communities Act.  Thus, to guard against risk of losing Federal funding and to adhere to the federal laws that govern our activities, OSU Extension Faculty, Staff and Volunteers do not provide advice or referrals on the culture, care and/or use of marijuana.

August 2018 Statewide MG Program Update and Helpful Hints

Developing Best Management Practices for Master Gardener Plant Sales

The Master Gardener Best management practices task force met via conference call, last week. Our task force include Master Gardener volunteers who coordinate their Master Gardener Association plant sale, and have also operated a commercial nursery. The task force also includes the Oregon Department of Agriculture’s invasive species response coordinator, myself (as statewide Master Gardener Program coordinator), and Brooke Edmunds (as county MG faculty). Prior to working for OSU, Brooke worked with the Oregon Department Plant Health group, where part of her work involved certification of nursery plants. Thus, we have a lot of expertise in the group.

We will soon be surveying plant sale coordinators, to find out:

  • do you apply for an ODA temporary nursery license?
  • where do you get your plants for MG plant sales?
  • how and where are they propagated?
  • what are your concerns regarding changes to plant sale guidelines?

The goal of the survey is to get a general sense of what Master Gardener Associations are currently doing, to identify key areas of risk for invasive species introduction, and to provide guidance on how to transition to lower risk activities. Please keep an eye out for the survey, and share with your plant sale coordinators, when available.

We are also developing a draft list of best management practices for Master Gardener Plant sales, in cooperation with our Extension colleagues, volunteers, and nursery industry professionals. In the next 4-6 weeks, we expect to share this list of practices, as well as case studies of Master Gardener Associations that have successfully transitioned from higher risk to lower risk plant sale activities.

Please stay tuned!

Food Safety for Master Gardener Tasting Events (i.e. Tomato Tasting)

A question recently came in about how to approach an event such as a tomato tasting, to ensure safe food handling and food safety. I consulted with Jeanne Brandt, statewide coordinator of the OSU Extension Master Food Preserver Program, to get her feedback. Below is her response (edited for brevity).

My understanding is that sharing samples is part of educational programming, not food service, so that site or event licenses and food handler’s permits are not required.  Those come into play when any products are sold.  Providing samples for educational purposes is included in liability coverage offered by OSU, as long as best practices are used to prepare them. We put out a sign that says  “Products made/prepared by volunteers in our classroom or home kitchens.”  This makes booth visitors aware of where the products came from and that they are not commercial, so they can choose to sample or not.  

This resource has guidance for handling produce samples at public events:

https://www.fcs.uga.edu/docs/13_Keeping_Food_Safe_at_Market.pdf

Page 3 has some good guidelines for preparing samples.

Best practices are good hygiene, clean produce, and protection from contamination by the customers. That’s not as easy as it sounds,  since we are often places without handwashing stations.  Setting up individual samples so that customers can’t handle more than their own sample is ideal. 

Clients with Biting Bug Infestations, Without an Apparent Cause

Every now and then, a client comes into the Extension office, wanting advice for how to deal with insects that are biting them, or that have infested their house. After some conversation, or time to examine the sample that the client has brought into the office, you may determine that the client might be feeling a sensation on their skin, but that it is not due to an insect or mite issue. How do you help these clients? The cases are often heartbreaking: a client desperate for relief, with no apparent cause or solution in sight. Colleagues in extension published an excellent article on this topic, a few years ago, that includes a long list of recommendations for working with clients who believe their body and/or environment is infested with insects or mites, despite evidence to the contrary. Please read, and share with your Master Gardener volunteers, as needed.

Kerr et al. 2014. Recommendations for extension professionals and volunteers regarding individuals with delusional infestation. Journal of the NACAA 7(2).