The importance of design thinking

Ken Black fields questions from Sara Hart Kimball Dean Mitzi Montoya during his May 19 Dean's Distinguished Lecture.
Ken Black fields questions from Sara Hart Kimball Dean Mitzi Montoya during his May 19 Dean’s Distinguished Lecture.

Ken Black, vice president of Digital Design Future at Nike, told an audience of Oregon State students and others that the best way to be protective of your work is to be protective of your work relationships.

That was among the messages Black delivered May 19 during a Dean’s Distinguished Lecture at Austin Hall’s Stirek Auditorium.

Black believes strongly that design thinking is a critical part of a business education, and that students in all majors benefit from using a design-thinking, process-oriented technique for solving problems; taking a human/consumer-centered approach to innovation, one that puts observation and the discovery of human needs at the core of the process, is ultimately much more effective than jumping straight to a solution. It’s crucial, Black says, to always being asking “why”: Why would this idea benefit people, why does it matter, why would they be excited to pay hard-earned money for it, etc.?

Black’s lecture featured a Q-and-A format, with first Sara Hart Kimball Dean Mitzi Montoya and then the audience asking questions of Black; the dean’s guest has held a variety of creative-director roles at Nike and also helped found SPARQ, a business (subsequently acquired by Nike) that created a standardized test for athleticism and sold training apparel, shoes and other gear.

Black, who grew up in Salem, talked of his love of basketball and how he’d hoped as a high school student to have a future in the sport, but when that didn’t pan out he fell back on another love and talent – drawing – to pursue a career as a designer. He now describes himself as an artist in a corporate world.

His points during his visit to Austin Hall included:

  • Everyone is a designer on some level.
  • Creativity is awareness.
  • With passion and resilience you can get through almost any challenge.
  • Business-oriented people, wherever you end up working, find a designer to be your best friend; and vice versa.
  • Have a strong vision of where you want to go and a flexible path for getting there.

Black also noted that his career highlights include working both with legendary Air Jordan designer Tinker Hatfield and with Michael Jordan himself.

Black earned a Bachelor of Arts in graphic design with Honors of Distinction from the Art Center College of Design in Pasadena, Calif.

After the lecture, Black met with students individually.
After the lecture, Black met with students individually.

Born to run, Snow at home at Nike

Angela Snow.
Angela Snow.

Nike executive Angela Snow’s path toward Distinguished Business Professional honors began, appropriately enough, on a running track.

“I always knew I’d work at Nike,” said Snow, the company’s vice president for design culture and community. “I started running on the Beaverton track when I was 5 or 6 years old; there were meets every Saturday. That definitely introduced me to the idea of running and the whole aspect of competition. I grew up with Nike.”

Snow spent her childhood on a 50-acre farm on Weir Road five miles from what’s now the site of Nike headquarters. She was born in 1959 in Toronto to British parents and moved to Beaverton at 9 months; her father, Jim Strike, a former semi-pro rugby player, was a forest products manager, and his wife, Iris, was a “renaissance homemaker” whose talents and loves ranged from upholstery to baking to sewing to the arts.

Snow studied fashion design, graphic design and art history at OSU. Soon after earning her degree she joined Nike, and her initial role was putting together the burgeoning company’s first graphic design team. From there, she went to Hong Kong to start an apparel design team for the Asia-Pacific market, and after 21/2 years she moved to The Netherlands to be the creative director for apparel for the European market for three years.

“That led me back to the U.S., where I ran the men’s apparel department and then made the leap to footwear,” she said.

A half-dozen years ago, in response to an organizational evolution that designers found displeasing, Snow accepted her current assignment.

“Designers were working for business people and not creative people, and we said we’ve got to make sure design is holistic and has a strong organizational structure of its own,” said Snow, who notes that next to the Art Center College of Design in Pasadena, Calif., “OSU is our biggest feeder. The designers who come out of OSU, they’re developed and prepared and inspired.”

Snow, who as a member of the COB’s industry advisory board for design aims to help keep it that way, will be honored May 11 in Portland at the college’s annual Celebration of Excellence, along with the rest of the 2015 award winners as well as retiring Dean Ilene Kleinsorge. For more on the event and the honorees, follow the College of Business blog as the countdown to the celebration continues over the next couple of weeks.

The evening begins with a reception at 5:30 p.m., followed by dinner and the awards presentation. For more information or to register, contact Elsa Frey at elsa.frey@oregonstate.edu or call 541-737-6648, or register online at http://business.oregonstate.edu/awards.